<img height="1" width="1" style="display: none" src="https://www.facebook.com/tr?id=976470819114134&amp;ev=PageView&amp;noscript=1">

Support Engineer - Sydney

Full-time Position Available

Immediate start

Based in Sydney CBD

Senior roles also available for candidates with the right experience and skillset.

  • Do you have a strong customer focus and are a great troubleshooter?
  • Are you technically minded and want to be able to specialise in Atlassian tools?

GLiNTECH is now supporting customer's Atlassian environments via remote support and a new role has opened up for the right candidate to support our major clients. 

Enjoying the fast pace of support is a must, as you will be skilled up quickly.

About you:

  • Have the demonstrated desire to consistency build on your relevant technical skills 
  • You're a professional who understands how to communicate effectively to end-users with varying levels of technical ability
  • Be able to manage multiple client requests and deliverables at any given time through effective time-management.
  • Be able to work a rostered 4 day week, 3 of which are Monday to Friday, and the other day being a weekend day

About the role:

As a Support Engineer specialising in Atlassian, you will:

  • Become an expert in all the Atlassian tools and common marketplace apps.
  • Be involved in primarily support, but also involved in upgrades and migrations.
  • Handle level 1 and 2 tickets including incidents, problems, changes service requests and triaging.
  • Be proficient in Linux and Windows.
  • Have a understanding of SQL databases, networking concepts, and Java.

Must have:

  • Either a Bachelor's Degree in Computer Science, Degree / Tafe Diploma or equivalent professional experience.
  • The right to work full-time in Australia.

Senior Support Engineers are also expected to have admin experience with at least 2 Atlassian products (one of which must be Jira) plus the skills above.


GLiNTECH is an Australian IT services provider for Australia's leading enterprise companies. We are an award winning partner of major international technology vendors with a strong focus on Atlassian. At GLiNTECH we value continuous improvement and focus on maximising customer outcomes. We believe in employing diversity in our workplace and cultivating a collaborative and supportive environment.  Our teams are small and agile, our projects are interesting and always challenging. We invest in the professional development of our team and encourage a flexible, mobile workforce. We have a flat organisation structure, where everyone is heard and recognised. GLiNTECH is an Equal Opportunity Employer.

How to apply:
If you are looking for your next career opportunity, then look no further and apply today via LinkedIn!