Sales Administrator
Location: Sydney or Canberra, Australia (Flexible WFH and office)
Full time, Permanent
As GLiNTECH continues to grow, we're looking for a Sales Administrator to join our successful Sales team!
This role requires someone who delights in exceeding client expectations, works well within a team and is detailed oriented.
About the role
You will be responsible for:
- Creating quotes using our Salesforce.com CRM
- Being the custodian of our Salesforce.com CRM by keeping all deal information software licensing opportunities as up-to-date as possible
- Interacting with our vendors to understand their particular processes and rules
- Working with our Accounts team to communicate invoice/deal information
- Managing corresponding POs, Invoices and Quotes through their lifecycle
- Engaging with customers for their quotes, software keys/license release, invoices and logistics
- Constantly learning from IT industry news, vendors, colleagues
- Providing support to our high-performing team of Account Managers
About you
The successful Sales Administrator will have:
- An excellent eye for detail and a sense of urgency honed through previous exposure to similar roles; sales support, project support, financial reporting, etc. (ideally with 2+ years of experience)
- A love of good process and for continually enhancing processes to achieve optimum efficiency
- Excellent organisational skills and an ability to prioritize workload
- Great communication demonstrating confidence, enthusiasm and an energetic approach to customer needs
- A willingness to learn and be an open and collaborative team-player
- Able to have a good time working with a great team
Qualifications and Experience desired:
- Exposure to Salesforce.com, Jira, Confluence, Slack
- Exposure to process or IT systems development
- Exposure to working with IT Software vendors (we work with Atlassian, IBM, Red hat, Puppet, but your experience might be different).
- Previous relevant experience will be well regarded ideally as a sales administrator or junior account manager.
- A tertiary qualification
- The right to work full-time in Australia
Benefits of working at GLiNTECH
At GLiNTECH, we believe in creating an environment that helps you to achieve personal fulfilment through accomplishment.
To do this, we offer some great perks to all of our employees:
Staff have the flexibility to work from the office and home - finding the perfect mix that works for each employee and helps them to be their most effective.
We work with you to help you sculpt your career and create new opportunities for yourself - you're encouraged to take charge of your career, and we're here to help you do it by holding biannual performance reviews with the opportunity to request a salary review.
Is there a course you're looking at that would help you to achieve your best outcomes? - we offer 100% reimbursement for relevant courses and certifications.
We gather all our employees together throughout the year to participate in team building activities - everyone participates in activities that cross over teams, building an understanding and appreciation of each other’s contribution to the wider GLiNTECH team.
About us
GLiNTECH is an Australian IT Professional Services firm specialising in bridging the gap between software companies and customers.
As Software Solution Experts, we help customers evaluate, implement, deploy and optimise software purchases. We only partner with software vendors whose roots (just like ours) are in development teams and we dedicate time to learn everything about the tools and how they work in different customer scenarios.
Our deep understanding of the software means we provide clever customised solutions, training and trouble shooting that ensures smooth acquisitions and improved user adoption throughout any organisation - from ASX top 100 companies to small start-ups.
To Apply
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
Should you require further information about the role, please contact at careers@glintech.com.
Our Hiring Process
- After being shortlisted, you will receive a phone call so we can get to know you beyond your application. If you are successful to go to the next stage, you will be invited to attend a Zoom interview with HR and the Hiring Manager.
- In this interview we will share our company vision, culture and team dynamics. We will chat about the position, opportunities for growth and hear from you more about your experiences and skills, why you are a good fit for this role etc. If we are all happy to progress to next stage, you will then have the opportunity for a 2nd Zoom interview.
- This 2nd interview is about the technical aspects of the role. As part of the interview process, you are requested to undertake a task and you will be asked to talk through your approach to the task. Candidates who progress to final stage are the ones whose approach to solving the task shows analytical thinking. Presentation skills will not be assessed. A team member, the Hiring Manager and a Director will attend this meeting and if successful, an employment offer will be made within 72 hours.