Your team of experts on-demand!
Both the standard and premium tiers offer the same access to best-in-class experts, on-demand.
Both tiers also operate on a 'pay for what you use' model, allowing you to get help in as little as 15 minute increments, and know that help is on-hand - without paying a monthly fee for that peace of mind.
The standard tier is great for those just starting out, or those unsure of how much support they will need.
It's perfect to support a new project roll-out, or augment your existing IT team and help with capacity.
And for those who realise they need more - you can upgrade to premium at any time.
The premium tier has all the great features of standard, but we work even more closely to understand your needs and IT strategy.
We'll work with you to create your Atlassian roadmap and sync regularly to keep you abreast of emerging issue trends, pre-emptive support advice and new product news.
The premium package also allow you to open the request portal to everyone in your organisation; it's effectively admin on demand allowing your users access to an expert team when they need it, and free up your IT resources for other things.
Check out the main features of each tier:
As an approved Atlassian Platinum Expert partner, we know how to take Atlassian tools beyond Software Development and demonstrate how they can be applied across HR, Sales and Marketing teams to make an entire organisation more agile.
GLiNTECH have worked with many medium to large enterprises in Sydney, Melbourne and across Australia (many in the ASX Top 100) and have acquired a comprehensive understanding of many of the challenges and requirements within these organisations.