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The Little Black Book Of Jira Service Desk Essentials

A quick guide to Jira Service Desk written by GLiNTECH

In the time it takes you to boil the kettle and find that illusive clean spoon in the office kitchen, you’ll have learnt what Jira is and how it can revolutionise your organisation.


In this booklet you will learn about:

  • Introduction: What is Jira Service Desk?
  • Chapter 1: Jira Service Desk Concepts
  • Chapter 2: Working with the JSD Portal
  • Chapter 3: Getting JSD to work for you
  • Conclusion: GLiNTECH Services




Jira Solutions from award winning Atlassian Experts who care about the whole journey



Our relationship with Atlassian allows us to be the conduit between businesses and other stakeholders like developers. If you’re considering rolling out Jira Service Desk, you’re probably more attuned to your staff needs than most organisations.

Our team will help you with the complexities of vendor licensing and beyond. Expert Advice doesn't cost extra.