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Insight Essentials


Cloud version of Jira


This hands-on course serves as an introduction to core Insight functionality.

Learn how to use Insight to manage your Enterprise assets (EAM) and IT assets (ITAM), and explore its CMDB capabilities.

In this course, you’ll get acquainted with the Insight UI and navigation. You’ll work with object schemas to create and manage object types, attributes, and objects, as well as run searches and generate reports.

You’ll learn to configure Insight automation and integrate with external systems to import data into Insight.

What is covered in the course?

  • Insight Overview

  • Insight Basics

  • Creating Object Types and Attributes

  • Connecting Object Types

  • Searching and Basic IQL

  • Importing Data

  • Insight Automation

  • Insight Reporting

Who should attend?

This course is intended for Insight users, Insight managers, Insight administrators, Service project administrators, and other members of incident response teams such as IT Ops managers, IT support managers, technical leads, developers, site reliability engineers, network engineers, and more.

Before taking this course we suggest you are familiar with Jira Service Management and Jira Automation.

Format & Duration

This full-day course is organised and led by GLiNTECH and their instructors. 

It's currently run online as a remote session and will:

  • Have a live instructor doing presentations and demonstrations
  • Include interactive discussion, Q&A, interactive polls and more
  • Have web-based lab instances for you to complete all hands-on activities
  • Provide soft copies of all notes and workbooks.


Contact us below for prices


GLiNTECH trainers are all Atlassian Certified Professionals and Authorised Instructors for Atlassian University


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