You are brand new to Jira, not sure what the product does, and word has it, there are multiple Jira products. How do you get started using Jira? How will it help you with your work and help your team collaborate? If you have these or similar questions, then this course is for you.
In this course, you'll learn about the three Jira products: Jira Core, Jira Software and Jira Service Desk. You'll get comfortable with Jira through hands-on experience performing the most common tasks, working through real-life scenarios on a preconfigured instance of Jira. You'll learn who typically performs which tasks and why, by experiencing Jira through different user roles. You'll also learn the basics of managing and tracking team issues and projects. You'll return to your jobs feeling confident that you can get started with and use the right Jira product in your everyday work.
Introduction to Jira
Tasks & Issues
Working on Issues
Reports & Dashboards
Jira Software & Jira Service Desk Specifics
This course is designed for novice or new Jira users, product managers, project administrators.
No prior Jira experience or issue tracking systems is required.
Note: this is not suitable for users of Jira Cloud.
This course is organised and led by GLiNTECH and their instructors. It's live and runs for 3.5 hours, including extensive hands-on exercises, polls and Q&A interactivity is encouraged.
Contact us below for prices
GLiNTECH trainers are all Atlassian Certified Professionals and Authorised Instructors for Atlassian University