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Technical Trainer

Technical Trainer

-Full-time Position

-Based in Sydney

  • Do you thrive on helping others succeed through delivering an impactful training sessions?
  • Are you a tech savvy individual who loves to learn new things and share that knowledge with others?

GLiNTECH, a Valiantys company, is looking for a motivated and forward-thinking Technical Trainer to join our Sydney team. This opportunity is ideal for an experienced trainer or someone ready to take the next step in building a rewarding career in technical training and change management.

We’re seeking a dynamic, organised self-starter who enjoys simplifying complex concepts and delivering impactful learning experiences.

If you’re passionate about technology and love empowering others, this could be the perfect role for you.

About the role:

Reporting to the Professional Services Manager, you will:

  • Become an advocate and subject matter expert in the Atlassian product suite (Jira, JSM, JPD, and related tools)
  • Deliver engaging training sessions using a variety of instructional techniques, both virtually and in person
  • Contribute to and deliver the wider Change management plan, supplementing training activites with all the appropriate user experience elements for a successful project delivery
  • Design, develop, and maintain training materials including presentations, lab exercises, and supporting documentation
  • Develop a strong understanding of client environments, including ITSM, Agile at scale, and digital transformation initiatives
  • Support change management efforts, stakeholder engagement, and communications to drive adoption of new ways of working
  • Support the execution of our broader training and change management strategy
  • Facilitate discovery workshops and contribute to continuous improvement of our training offerings
  • Deliver internal enablement sessions to upskill our Professional Services team on emerging technologies

About you:

  • Demonstrated experience developing training materials in enterprise environments
  • Experience working with enterprise applications such as Jira Software, Jira Service Management or other Atlassian tools
  • Experience supporting change management initiatives, communications, and stakeholder engagement to drive adoption and business transformation
  • Strong understanding of Agile ways of working, operating model design, and transformation programs
  • Experience working within a Lean-Agile PMO, Agile Centre of Excellence (COE), or Delivery COE
  • SAFe SPC (Scaled Agile Framework Practice Consultant) certification or equivalent (highly regarded)
  • Excellent presentation and communication skills
  • The ability to explain complex technical concepts to both technical and non-technical audiences
  • Strong organisational skills and understanding of project/service delivery
  • A proactive, adaptable mindset with a strong team-oriented approach

Must have:

  • Relevant tertiary qualifications or equivalent professional experience
  • Proven experience designing and delivering training programs within enterprise environments
  • 5+ years experience in a scaled Agile environment (with practical Scrum Master experience preferred)
  • Experience supporting organisational change and transformation initiatives
  • Full working rights in Australia

About us:

GLiNTECH - a Valiantys company is a leading Atlassian Platinum Solution Partner, headquartered in Australia for over 24 years, and trusted by more than 300 top-tier brands in the APAC region. As part of Valiantys, we unite our efforts to provide our clients, in all regions around the globe, with superior IT consulting services and custom solutions.

Valiantys is a global leader in consulting and services for the Atlassian ecosystem, helping businesses transform their IT operations and business processes. With a focus on driving operational excellence, innovation, and agility, we empower organisations to achieve their goals through tailored solutions for Atlassian tools and adjacent technologies.

Joining Valiantys means becoming part of a growing company driven by a culture of innovation, collaboration, and respect for individuals, where every contribution helps shape the digital future of businesses.

Benefits of working at GLiNTECH:

At GLiNTECH, we believe in creating an environment that helps you to achieve personal fulfilment through accomplishment. To do this, we offer some great perks to our employees:

  • Flexibility: Staff have the flexibility to work from one of our offices and home with a working from home budget to set up their space - finding the perfect mix that works for each employee and helps them to be their most effective.
  • Learning: We have you covered for all technical and industry certifications (assisted by our internal training experts) as well as an internal online learning system that is tailored to your development.
  • Paid Leave: Paid Parental Leave for both primary and secondary carers. An annual GLiNTECH leave day to use for whatever celebration is important to you or to extend a public holiday.
  • Opportunity: We love to develop and promote from within. We provide management and leadership training for those who excel, and can fast track your career as we continue to grow the company.


To Apply:

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Should you require further information about the role, please contact at careers@glintech.com.

Our Hiring Process:

  • After being shortlisted, you will receive a phone call so we can get to know you beyond your application. If you are successful to go to the next stage, you will be invited to attend a Zoom interview with HR and the Hiring Manager.
  • In this interview, we will share our company vision, culture and team dynamics. We will chat about the position, opportunities for growth and hear why you are a good fit for this role. If we are all happy to continue, you will then have the opportunity for a 2nd interview.
  • This 2nd interview is about the technical aspects of the role and your experience. A team member, the Hiring Manager and a Director will attend this meeting and if successful, an employment offer will be made within 72 hours.