11
Oct
2024
Streamline asset data consolidation and reconciliation within Jira Service Management
Managing assets across multiple data sources can be a daunting challenge for organisations. With duplicate records, siloed data, and manual reconciliation slowing you down, the path to efficiency often feels out of reach. That’s where Data Manager comes in.
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17
Sep
2024
Atlassian Announces Cloud Price Increases effective Oct 2024
To learn more about how this may effect you, our experts have identified a list of Frequently Asked Questions in our blog post, that will assist you in navigating these changes.
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7
Aug
2024
Exploring the Changing Marketplace and Atlassian Ecosystem with GLiNTECH CEO Dimitri Spyridopolous
At the recent Atlassian Team 24 event in Las Vegas, Mitch Ashley from TechstrongTV explored the evolving landscape of the marketplace and the role of Atlassian products with Dimitri Spyridopolous, CEO of GLiNTECH - Valiantys APAC region.
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31
Jul
2024
Mark Higgins - Atlassian Community Leader and ITSM Consultant at GLiNTECH, wins Changemaker Award at Atlassian Team '24
The Changemaker Award truly celebrates those who not only excel in their own endeavours, but also go the extra mile to uplift others and promote the values Atlassian holds dear.
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23
Jul
2024
Authorised Atlassian Training from GLiNTECH - understanding the value
If you are at the point in your learning journey where you’d like to harness the full power of your Atlassian investment, one of GLiNTECH’s hands-on training courses, conducted by our Atlassian authorised and Certified trainers offers a superior learning experience.
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14
Jun
2024
Making the Move from Microsoft Project & Excel to Jira for Project Management
At GLiNTECH, we often come across organisations that are caught between using traditional, outdated project management tools like MS Project (or even Excel!) and transitioning to a modern Agile tool like Jira.
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14
May
2024
A Guide to Streamlining Product Discovery with Jira Service Management
Today we wanted to delve into a topic that might not be on everyone's radar: the integration of Jira Service Management (JSM) and Jira Product Discovery (JPD).
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9
May
2024
Atlassian Team '24's Key Product Announcements: A Transformative Shift in Collaboration and Innovation
At Team ‘24, Atlassian’s signature conference, Atlassian unveiled a series of ground-breaking updates and key product announcements.
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30
Apr
2024
GLiNTECH - a Valiantys company, wins Atlassian Partner of the Year 2023 - Services (APAC)
GLiNTECH - a Valiantys company, wins Atlassian Partner of the Year 2023 Services (APAC) award. Valiantys and GLiNTECH declared Finalists for Team Excellence and ITSM Solutions.
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12
Apr
2024
GLiNTECH Announced as Finalist for Atlassian Partner of the Year 2023 in two categories: Services and ITSM Solution
GLiNTECH is a finalist for the Atlassian Partner of the Year 2023 in two categories; Service, and ITSM Solutions.
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13
Feb
2024
GLiNTECH joins Valiantys to extend their global reach within the Atlassian Partner landscape
GLiNTECH will be joining forces with Valiantys to become Atlassian’s largest partner globally
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16
Jan
2024
Navigating Atlassian's 2024 Data Center Price Increases & Server End of Life
Atlassian recently announced some changes to their Data Center List and Advantaged pricing plans, which will come into effect on 15 Feb 2024 PT.
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20
Dec
2023
Announcing Out of Office for Jira
Out of Office for Jira uses Jira Assets and Automation rules to assign alternative approvers and assignees when a user is out of office.
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8
Dec
2023
RCE Vulnerabilities Identified in Multiple Atlassian Products
All four vulnerabilities carry a critical CVSS score of 9.0 or higher. Atlassian advises that customers must take immediate action to protect their instances.
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19
Sep
2023
Atlassian Announces Cloud Price Updates
Atlassian recently announced some changes to their Cloud List and Advantaged pricing plans, which will come into effect on 18 Oct 2023 PT. These changes will impact Standard, Premium and Enterprise customers.
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7
Aug
2023
Unlocking Success with GLiNTECH's Atlassian Packages, Support and Training Services
In today's fast-paced business environment, organisations are constantly seeking efficient and effective ways to implement new technologies and optimise their workflows. When it comes to leveraging Atlassian's collaboration tool...
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20
Jul
2023
Top 3 Key Factors for ITSM Success
In today's fast-paced and technology-driven world, efficient IT service management (ITSM) ...
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13
Jul
2023
Reporting vs Analytics in Jira Service Management
One of the most common requests we receive from our customers is for better visibility within their Jira Service Management (JSM) Cloud platform around specifics related to workloads, jobs, assets and team members.
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6
Jul
2023
Integrating Assets with your business systems in Jira Service Management Cloud
In exciting news, GLiNTECH has developed a solution to enable automated integrations of various business systems and tools with JSM Assets in the Cloud.
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4
Jul
2023
Security scanner services for Jira: how to check your Jira Cloud projects aren't publicly visible
With cloud-based collaboration tools becoming increasingly prevalent, ensuring the security of your sensitive data has become more critical than ever.
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22
Jun
2023
5 key factors for successful cloud migration for your Atlassian tools
In October 2020 Atlassian announced the "end of life" for its server products in February 2024. With only limited time left, now is the time to start or ramp up your migration journey.
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9
May
2023
GLiNTECH wins 2022 Appfire Red Hot Partner Award
We're thrilled to announce that we've been awarded the 2022 Appfire Red Hot Partner Award, a recognition reserved for a select group of software partners in the Atlassian ecosystem who have achieved strong year-over-year growth .
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19
Apr
2023
GLiNTECH Receives Atlassian Partner of the Year 2022: Services APAC
BLOG Atlassian announced today that GLiNTECH received Atlassian Partner of the Year for its outstanding contribution and achievements during the calendar year 2022.
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5
Apr
2023
GLiNTECH becomes ITSM Specialized Partner
GLiNTECH recently achieved Atlassian ITSM (Information Technology Service Management) Specialization; a significant milestone that highlights GLiNTECH's expertise and proficiency in helping customers.
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12
Jan
2023
Atlassian announces important updates to Server and Data Center pricing and products
12th January, 2023 Karina Stratton, Sales Administration, Team Leader Atlassian recently announced price changes for some of their Server and Data Center products, effective 15 February 2023.
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12
Sep
2022
How to navigate Atlassian's 2022 Cloud licensing price increases
Atlassian recently announced price changes for some of their Cloud products, effective 18th October 2022.
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5
Aug
2022
GLiNTECH Marketplace Apps - Pricing Update
Prices are changing for selected GLiNTECH Marketplace Apps Thursday, 1st September 2022 We're reaching out to let you know about upcoming price changes for selected GLiNTECH apps which will take into effect on the 1st of September, 2022.
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11
Jul
2022
Cloud migration paths for GLiNTECH Apps
DID YOU KNOW THAT THERE ARE FEWER THAN 600 DAYS LEFT UNTIL END-OF-SUPPORT FOR ATLASSIAN SERVER APPS?
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5
Apr
2022
GLiNTECH Receives Atlassian Partner of the Year 2021: Cloud Migration Services
Atlassian announced today that GLiNTECH has received Atlassian Partner of the Year 2021: Cloud Migration Services for their outstanding contribution and achievements during the calendar year 2021.
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23
Feb
2022
Terms and Conditions for Jira - get working, faster
Getting Jira users to agree to terms and conditions efficiently and without unnecessary delay is crucial in getting your teams to work as quickly as possible.
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13
Jan
2022
How to navigate Atlassian's 2022 Server & DC Price Increases
Atlassian recently announced licensing & price changes for some of their Server and Data Center customers, effective 15th February 2022.
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20
Dec
2021
The hidden opportunity of Migration
This article was written and published 16 December on the Atlassian Platform By Gigi Griffis, Enterprise IT writer at Atlassian. To read the original article, please click here
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20
Dec
2021
A gift for Children this Holiday season
The holidays, as the saying goes, are a time for giving. And at GLiNTECH, that’s not an empty cliche - it’s a heartfelt vow that we take very seriously. Throughout our 21 years, we have prided ourselves on our community work and our commitment to charitable organisations.
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25
Nov
2021
Find your security vulnerablities with our Security Scanner
As we move to the cloud, keeping our online content secure has never been so important. As one of only 3 certified Cloud Specialized Atlassian Partners, the experts here at GLiNTECH have put our dev hats on and created a tool to help you.
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2
Nov
2021
5 steps to migrating to Cloud with GLiNTECH
At GLiNTECH we are here to make your lift and shift Cloud easy. In 5 simple steps, our dedicated team of cloud specialists can help you on your way.
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2
Nov
2021
Atlassian Data Residency in Australia
In great news for local customers, Atlassian recently announced that data residency is now available in Australia.
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2
Nov
2021
Moving to the Atlassian Cloud?
We've compiled some of Atlassian's best Cloud resources to help guide you on your migration journey.
Ensure you have the very latest information to get it right first time – chat to the Atlassian Cloud Specialised GLiNTECH team for tips
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21
Oct
2021
GLiNTECH receives Atlassian Cloud Specialised certification
GLiNTECH has been awarded a coveted Atlassian Specialised Partner in Cloud - one of only three companies worldwide to meet the strict requirements set by Atlassian for the program it launched in May this year.
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20
Sep
2021
Recommendations on navigating Atlassian's Cloud price changes
This price update is reflective of Atlassian's continued investment in their Cloud products so that your teams can continue to get the most out of their tools.
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20
Nov
2020
Atlassian launches Jira Service Management
The news is out - Jira Service Management is here, the result of a complete overhaul of Jira Service Desk by Atlassian as they push forward in the evolution of the ITSM market.
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29
Oct
2020
How to track financials and RAG Status in Jira with Advanced Roadmaps
GLiNTECH has worked with many clients implementing Jira and Advanced Roadmaps and two of the most common pain points and requests we get are for RAG Status and Financial Tracking reporting and visibility across their Strategic Portfolio and PMO.
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24
Sep
2020
Trello vs Next Gen vs Jira Classic
Looking at project and task management tools and trying to decide between Trello, Next Gen and Jira Classic? Here is a quick chart comparing the main features. Atlassian Product Comparison.
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21
Sep
2020
Jira Service Desk vs Service Now
It’s a decision that is not to be taken lightly: which service desk solution is going to meet the specific demands of your company?
You could stay with ServiceNow, the decade-old option with full ITIL coverage that first moved the enterprise service desk into the cloud.
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18
Sep
2020
Latest Security Warning for Bitbucket, Jira and Jira Service Desk
Atlassian have recently announced a security vulnerability that affects Bitbucket Server & Bitbucket Data Center, Jira Server & Jira Data Center, and Jira Service Desk & Jira Service Desk Data Center products.
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25
Jun
2020
3 ways to enhance communication with Confluence
With the workforce dispersed throughout homes, offices and everywhere in between, keeping teams tightly connected has never been more important. Organisations can rely on collaboration tools such as Jira and Confluence to manage their tasks, projects and communication.
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29
Aug
2019
Are you using Confluence DC? Read this important security warning
Atlassian have recently announced a security vulnerability that affects Confluence Server and Data Center products. If you use this product, see below for steps to address this vulnerability.
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21
Aug
2019
Sharing your filter editing burdens across the team
One of the useful features of Jira 7.12 is granting edit rights for filters and dashboards .
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10
Jul
2019
Introducing the Jira Server mobile app for iOS and Android
Atlassian has just introduced the much-anticipated Jira Server mobile app. After months of tireless development and industry rumours, the Jira Server mobile app for iOS and Android is now available.
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9
Jul
2019
Are you using Jira Data Center? Read this important security warning
Atlassian have announced a security update that affects Jira Server and Jira Data Center products. If you use either of these products, see below for steps to address this vulnerability.
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3
Jul
2019
How to customise fonts and formatting in Confluence using in-built functionality
Styling Confluence can be problematic. There are a small number of fonts available and the formatting options are limited. This is a problem we encounter regularly with our clients so we wanted to share our recommendations for solving it in a safe way, using built in functionality.
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25
Jun
2019
Tracking how many times an Issue fails code review or testing
People aren't perfect and this is also true for software development teams. It is inevitable that software defects will crop up during software development, however, a robust practice will ensure that code reviews catch quirks in the code.
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19
Jun
2019
How to use Jira's Custom Field Optimizer to improve system performance
Jira 7.12 introduced the Custom Field Optimizer for Jira Data Center which has brought Custom Field Contexts to the forefront.
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21
May
2019
Security Issues for Crowd Server and Crowd Data Center
Atlassian has announced that Crowd Server and Crowd Data Center, might be at risk after a series of security issues were detected. Below you will find information on each of the security issues identified by Atlassian.
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21
May
2019
Security Issues for Bitbucket Data Center
Atlassian has announced that Bitbucket Data Center instances, may be at risk after a series of security issues were detected.
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29
Apr
2019
Top 5 things we learnt at Atlassian Summit 2019 in Las Vegas
This year’s Atlassian Summit was held in Las Vegas and the GLiNTECH team made the trek across the globe to attend. This year’s Summit event was mainly focused on major improvements across the Atlassian product suite, as well as recent acquisitions.
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21
Sep
2017
Authenticating via SAML 2.0 with Azure AD on Atlassian Data Center
Atlassian now has a SAML 2.0 Authentication app available included with Confluence data center, if obtained from the Marketplace for JIRA Software Data Center, JIRA Service Desk Data Center and Bitbucket Data Center.
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11
Nov
2016
Confluence Embed LinkedIn Company Feed
A common request our Atlassian experts receive is for the ability to embed a feed of their LinkedIn Company Updates into Confluence.
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13
Sep
2016
6 Best Practices for JIRA and Confluence Integration
If you are using JIRA or Confluence alone, then there is so much you are missing out on. JIRA and Confluence fit together like two pieces of a puzzle, giving users and managers a pair of interconnected platforms to plan, execute and report on tasks within ongoing projects.
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10
Jun
2016
Comparing Xray and Zephyr: Which JIRA test management tool is for you?
Zephyr has been the 'go-to’ plugin for users looking to run tests on information stored in Jira. Powerful, versatile and supremely capable, Zephyr is popular with Jira users.
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9
Apr
2015
Top 10 Best Practices for JIRA on-boarding for end users and administrators
We were recently asked by a client to migrate a bug tracking system to JIRA on-demand (now called JIRA Cloud). After looking under the hood at the client's instance, we offered 10 key points to consider for the migration. Many of these can be applied to any organisation wanting to get the full advantage of JIRA's flexible and feature-rich capabilities, so we thought we'd share them...
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