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14

Jun

2024

Making the Move from Microsoft Project & Excel to Jira for Project Management

by GLiNTECH

At GLiNTECH, we often come across organisations that are caught between using traditional, outdated project management tools like MS Project (or even Excel!) and transitioning to a modern Agile tool like Jira.

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14

May

2024

A Guide to Streamlining Product Discovery with Jira Service Management

by GLiNTECH

Today we wanted to delve into a topic that might not be on everyone's radar: the integration of Jira Service Management (JSM) and Jira Product Discovery (JPD).

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9

May

2024

Atlassian Team '24's Key Product Announcements: A Transformative Shift in Collaboration and Innovation

by GLiNTECH

At Team ‘24, Atlassian’s signature conference, Atlassian unveiled a series of ground-breaking updates and key product announcements.

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30

Apr

2024

GLiNTECH - a Valiantys company, wins Atlassian Partner of the Year 2023 - Services (APAC)

by GLiNTECH

GLiNTECH - a Valiantys company, wins Atlassian Partner of the Year 2023 Services (APAC) award. Valiantys and GLiNTECH declared Finalists for Team Excellence and ITSM Solutions.

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GLiNTECH Announced as Finalists for Atlassian Partner of the Year 2023GLiNTECH Announced as Finalists for Atlassian Partner of the Year 2023

12

Apr

2024

GLiNTECH Announced as Finalist for Atlassian Partner of the Year 2023 in two categories: Services and ITSM Solution

by GLiNTECH

GLiNTECH is a finalist for the Atlassian Partner of the Year 2023 in two categories; Service, and ITSM Solutions.

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13

Feb

2024

GLiNTECH joins Valiantys to extend their global reach within the Atlassian Partner landscape

by GLiNTECH

GLiNTECH will be joining forces with Valiantys to become Atlassian’s largest partner globally

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16

Jan

2024

Navigating Atlassian's 2024 Data Center Price Increases & Server End of Life

by GLiNTECH

Atlassian recently announced some changes to their Data Center List and Advantaged pricing plans, which will come into effect on 15 Feb 2024 PT. 

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20

Dec

2023

Announcing Out of Office for Jira

by GLiNTECH

Out of Office for Jira uses Jira Assets and Automation rules to assign alternative approvers and assignees when a user is out of office.

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8

Dec

2023

RCE Vulnerabilities Identified in Multiple Atlassian Products

by GLiNTECH

All four vulnerabilities carry a critical CVSS score of 9.0 or higher. Atlassian advises that customers must take immediate action to protect their instances.

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19

Sep

2023

Atlassian Announces Cloud Price Updates

by GLiNTECH

Atlassian recently announced some changes to their Cloud List and Advantaged pricing plans, which will come into effect on 18 Oct 2023 PT. These changes will impact Standard, Premium and Enterprise customers.

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7

Aug

2023

Unlocking Success with GLiNTECH's Atlassian Packages, Support and Training Services

by GLiNTECH

In today's fast-paced business environment, organisations are constantly seeking efficient and effective ways to implement new technologies and optimise their workflows. When it comes to leveraging Atlassian's collaboration tool...

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20

Jul

2023

Top 3 Key Factors for ITSM Success

by GLiNTECH

In today's fast-paced and technology-driven world, efficient IT service management (ITSM) ...

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13

Jul

2023

Reporting vs Analytics in Jira Service Management

by GLiNTECH

One of the most common requests we receive from our customers is for better visibility within their Jira Service Management (JSM) Cloud platform around specifics related to workloads, jobs, assets and team members.

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6

Jul

2023

Integrating Assets with your business systems in Jira Service Management Cloud

by GLiNTECH

In exciting news, GLiNTECH has developed a solution to enable automated integrations of various business systems and tools with JSM Assets in the Cloud.

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4

Jul

2023

Security scanner services for Jira: how to check your Jira Cloud projects aren't publicly visible

by GLiNTECH

With cloud-based collaboration tools becoming increasingly prevalent, ensuring the security of your sensitive data has become more critical than ever.

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22

Jun

2023

5 key factors for successful cloud migration for your Atlassian tools

by GLiNTECH

In October 2020 Atlassian announced the "end of life" for its server products in February 2024. With only limited time left, now is the time to start or ramp up your migration journey.

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9

May

2023

GLiNTECH wins 2022 Appfire Red Hot Partner Award

by GLiNTECH

We're thrilled to announce that we've been awarded the 2022 Appfire Red Hot Partner Award, a recognition reserved for a select group of software partners in the Atlassian ecosystem who have achieved strong year-over-year growth .

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19

Apr

2023

GLiNTECH Receives Atlassian Partner of the Year 2022: Services APAC

by GLiNTECH

BLOG Atlassian announced today that GLiNTECH received Atlassian Partner of the Year for its outstanding contribution and achievements during the calendar year 2022.

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5

Apr

2023

GLiNTECH becomes ITSM Specialized Partner

by GLiNTECH

GLiNTECH recently achieved Atlassian ITSM (Information Technology Service Management) Specialization; a significant milestone that highlights GLiNTECH's expertise and proficiency in helping customers.

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12

Jan

2023

Atlassian announces important updates to Server and Data Center pricing and products

by GLiNTECH

12th January, 2023 Karina Stratton, Sales Administration, Team Leader Atlassian recently announced price changes for some of their Server and Data Center products, effective 15 February 2023.

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12

Sep

2022

How to navigate Atlassian's 2022 Cloud licensing price increases

by GLiNTECH

Atlassian recently announced price changes for some of their Cloud products, effective 18th October 2022.

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5

Aug

2022

GLiNTECH Marketplace Apps - Pricing Update

by GLiNTECH

Prices are changing for selected GLiNTECH Marketplace Apps Thursday, 1st September 2022 We're reaching out to let you know about upcoming price changes for selected GLiNTECH apps which will take into effect on the 1st of September, 2022.

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11

Jul

2022

Cloud migration paths for GLiNTECH Apps

by GLiNTECH

DID YOU KNOW THAT THERE ARE FEWER THAN 600 DAYS LEFT UNTIL END-OF-SUPPORT FOR ATLASSIAN SERVER APPS?

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5

Apr

2022

GLiNTECH Receives Atlassian Partner of the Year 2021: Cloud Migration Services

by GLiNTECH

Atlassian announced today that GLiNTECH has received Atlassian Partner of the Year 2021: Cloud Migration Services for their outstanding contribution and achievements during the calendar year 2021.

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23

Feb

2022

Terms and Conditions for Jira - get working, faster

by GLiNTECH

Getting Jira users to agree to terms and conditions efficiently and without unnecessary delay is crucial in getting your teams to work as quickly as possible.

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13

Jan

2022

How to navigate Atlassian's 2022 Server & DC Price Increases

by GLiNTECH

Atlassian recently announced licensing & price changes for some of their Server and Data Center customers, effective 15th February 2022.

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20

Dec

2021

The hidden opportunity of Migration

by GLiNTECH

This article was written and published 16 December on the Atlassian Platform By Gigi Griffis, Enterprise IT writer at Atlassian. To read the original article, please click here

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20

Dec

2021

A gift for Children this Holiday season

by GLiNTECH

The holidays, as the saying goes, are a time for giving. And at GLiNTECH, that’s not an empty cliche - it’s a heartfelt vow that we take very seriously. Throughout our 21 years, we have prided ourselves on our community work and our commitment to charitable organisations.

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25

Nov

2021

Find your security vulnerablities with our Security Scanner

by GLiNTECH

As we move to the cloud, keeping our online content secure has never been so important. As one of only 3 certified Cloud Specialized Atlassian Partners, the experts here at GLiNTECH have put our dev hats on and created a tool to help you.

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2

Nov

2021

Atlassian Data Residency in Australia

by GLiNTECH

In great news for local customers, Atlassian recently announced that data residency is now available in Australia.

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2

Nov

2021

5 steps to migrating to Cloud with GLiNTECH

by GLiNTECH

At GLiNTECH we are here to make your lift and shift Cloud easy. In 5 simple steps, our dedicated team of cloud specialists can help you on your way.

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2

Nov

2021

Moving to the Atlassian Cloud?

by GLiNTECH

We've compiled some of Atlassian's best Cloud resources to help guide you on your migration journey.

Ensure you have the very latest information to get it right first time – chat to the Atlassian Cloud Specialised GLiNTECH team for tips

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21

Oct

2021

GLiNTECH receives Atlassian Cloud Specialised certification

by GLiNTECH

GLiNTECH has been awarded a coveted Atlassian Specialised Partner in Cloud - one of only three companies worldwide to meet the strict requirements set by Atlassian for the program it launched in May this year.

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20

Sep

2021

Recommendations on navigating Atlassian's Cloud price changes

by GLiNTECH

This price update is reflective of Atlassian's continued investment in their Cloud products so that your teams can continue to get the most out of their tools.

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20

Nov

2020

Atlassian launches Jira Service Management

by GLiNTECH

The news is out - Jira Service Management is here, the result of a complete overhaul of Jira Service Desk by Atlassian as they push forward in the evolution of the ITSM market.

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29

Oct

2020

How to track financials and RAG Status in Jira with Advanced Roadmaps

by GLiNTECH

GLiNTECH has worked with many clients implementing Jira and Advanced Roadmaps and two of the most common pain points and requests we get are for RAG Status and Financial Tracking reporting and visibility across their Strategic Portfolio and PMO.

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24

Sep

2020

Trello vs Next Gen vs Jira Classic

by GLiNTECH

Looking at project and task management tools and trying to decide between Trello, Next Gen and Jira Classic? Here is a quick chart comparing the main features. Atlassian Product Comparison.

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21

Sep

2020

Jira Service Desk vs Service Now

by GLiNTECH

It’s a decision that is not to be taken lightly: which service desk solution is going to meet the specific demands of your company?

You could stay with ServiceNow, the decade-old option with full ITIL coverage that first moved the enterprise service desk into the cloud.

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18

Sep

2020

Latest Security Warning for Bitbucket, Jira and Jira Service Desk

by GLiNTECH

Atlassian have recently announced a security vulnerability that affects Bitbucket Server & Bitbucket Data Center, Jira Server & Jira Data Center, and Jira Service Desk & Jira Service Desk Data Center products.

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25

Jun

2020

3 ways to enhance communication with Confluence

by GLiNTECH

With the workforce dispersed throughout homes, offices and everywhere in between, keeping teams tightly connected has never been more important. Organisations can rely on collaboration tools such as Jira and Confluence to manage their tasks, projects and communication.

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29

Aug

2019

Are you using Confluence DC? Read this important security warning

by GLiNTECH

Atlassian have recently announced a security vulnerability that affects Confluence Server and Data Center products. If you use this product, see below for steps to address this vulnerability.

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21

Aug

2019

Sharing your filter editing burdens across the team

by GLiNTECH

One of the useful features of Jira 7.12 is granting edit rights for filters and dashboards .

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10

Jul

2019

Introducing the Jira Server mobile app for iOS and Android

by GLiNTECH

Atlassian has just introduced the much-anticipated Jira Server mobile app. After months of tireless development and industry rumours, the Jira Server mobile app for iOS and Android is now available.

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9

Jul

2019

Are you using Jira Data Center? Read this important security warning

by GLiNTECH

Atlassian have announced a security update that affects Jira Server and Jira Data Center products. If you use either of these products, see below for steps to address this vulnerability.

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3

Jul

2019

How to customise fonts and formatting in Confluence using in-built functionality

by GLiNTECH

Styling Confluence can be problematic. There are a small number of fonts available and the formatting options are limited. This is a problem we encounter regularly with our clients so we wanted to share our recommendations for solving it in a safe way, using built in functionality.

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25

Jun

2019

Tracking how many times an Issue fails code review or testing

by GLiNTECH

People aren't perfect and this is also true for software development teams. It is inevitable that software defects will crop up during software development, however, a robust practice will ensure that code reviews catch quirks in the code.

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19

Jun

2019

How to use Jira's Custom Field Optimizer to improve system performance

by GLiNTECH

Jira 7.12 introduced the Custom Field Optimizer for Jira Data Center which has brought Custom Field Contexts to the forefront.

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21

May

2019

Security Issues for Crowd Server and Crowd Data Center

by GLiNTECH

Atlassian has announced that Crowd Server and Crowd Data Center, might be at risk after a series of security issues were detected. Below you will find information on each of the security issues identified by Atlassian.

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21

May

2019

Security Issues for Bitbucket Data Center

by GLiNTECH

Atlassian has announced that Bitbucket Data Center instances, may be at risk after a series of security issues were detected.

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29

Apr

2019

Top 5 things we learnt at Atlassian Summit 2019 in Las Vegas

by GLiNTECH

This year’s Atlassian Summit was held in Las Vegas and the GLiNTECH team made the trek across the globe to attend. This year’s Summit event was mainly focused on major improvements across the Atlassian product suite, as well as recent acquisitions.

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21

Sep

2017

Authenticating via SAML 2.0 with Azure AD on Atlassian Data Center

by GLiNTECH

Atlassian now has a SAML 2.0 Authentication app available included with Confluence data center, if obtained from the Marketplace for JIRA Software Data Center, JIRA Service Desk Data Center and Bitbucket Data Center.

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11

Nov

2016

Confluence Embed LinkedIn Company Feed

by GLiNTECH

A common request our Atlassian experts receive is for the ability to embed a feed of their LinkedIn Company Updates into Confluence.

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13

Sep

2016

6 Best Practices for JIRA and Confluence Integration

by GLiNTECH

If you are using JIRA or Confluence alone, then there is so much you are missing out on. JIRA and Confluence fit together like two pieces of a puzzle, giving users and managers a pair of interconnected platforms to plan, execute and report on tasks within ongoing projects.

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10

Jun

2016

Comparing Xray and Zephyr: Which JIRA test management tool is for you?

by GLiNTECH

Zephyr has been the 'go-to’ plugin for users looking to run tests on information stored in Jira. Powerful, versatile and supremely capable, Zephyr is popular with Jira users.

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9

Apr

2015

Top 10 Best Practices for JIRA on-boarding for end users and administrators

by GLiNTECh

We were recently asked by a client to migrate a bug tracking system to JIRA on-demand (now called JIRA Cloud). After looking under the hood at the client's instance, we offered 10 key points to consider for the migration. Many of these can be applied to any organisation wanting to get the full advantage of JIRA's flexible and feature-rich capabilities, so we thought we'd share them...

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