Atlassian Consulting Services
Maximise your Atlassian investment with our award winning Atlassian consulting services.
We plan, implement, deploy, configure, optimise and integrate Atlassian applications.
GLiNTECH is recognised as an award winning Platinum Partner (Atlassian Partner of Year - Services APAC - 2 years in a row), helping customers through their digital transformation.
With the largest number of locally based Atlassian consultants, our expertise spans Agile at Scale, IT Service Management, Cloud Migration, Enterprise Service Management, Licensing and training. Our expert consultants specialise in helping businesses implement or optimise Jira, Confluence and other Atlassian tools in the complex environments of enterprises and larger organisations.
Whether you're looking to onboard a new Atlassian tool like Jira, migrate an on-premise version to the Cloud, or ensure you’re getting the most from your current set-up, we work closely with you to fully understand and deliver your vision. We also offer training, troubleshooting for your Jira, support and Managed Services to ensure you have what your organisation needs to make the investment in your Atlassian tools successful.
Consulting Services
Our consulting ethos is simple: to help deliver your outcomes quickly and successfully.
Whether you need to embed expertise in your team, or just some initial guidance on a new project, our consulting experts will save you time, money and frustration.
We've worked across multiple industries and use best practice insights to help you get the most out of your software investment.
Change Agents
Regardless of how technical or thorough any effort is - change management is an integral element of success.
Our Training Consultants will help you make sure your teams understand how to use their tools in a way that's aligned with their ways of working.
All of our instructors are Atlassian Authorised Instructors, meaning they know the tools inside and out.
Our process is simple and agile. Just like it should be.
Discovery & Planning
Whether we're planning a migration or creating a solution from scratch - we always go in with a plan.
Delivery
Happy with the proposed plan of attack? Lets get started.
Change Management
Your processes are only as good as your people. Let us help you make sure everyone's on the same page with Atlassian Training
With fixed-price packages based on thousands of consulting hours, GLiNTECH ensures value through pre-determined outcomes, maximising your Atlassian investment. Some of our specialised packages include:
ITSM packages
ITSM Accelerator Package
GLiNTECH’s ITSM Accelerator Package has been designed for those keen to harness the benefits of Atlassian Cloud, without the painful change process creating additional problems.
It’s been curated by GLiNTECH’s Atlassian and ITSM experts, with features curated from the ‘most wanted’ list of our Enterprise clients. It’s designed to provide all the functionality you need to effectively manage your IT Services (and more) from day 1, with minimum fuss.
Incident Management Package
This package accelerates your Incident Management capabilities - establishing a fast, effective processes to ensure your Incidents are met with industry best practice and a reduced Mean Time to Resolution (MTTR).
This is backed up with team scheduling & alerting, service definition and automations to save everyone time.
With workshops and expert training for you team, this package accelerates your Incident management process implementation to only 3 weeks.
Agile packages
Advanced Planning Jumpstart Package
Jira is great for tracking tasks and collaborating on projects - but most users aren't enabled to harness the real power of Jira and Plans.
If your teams are using Jira, yet reporting up with spreadsheets, slide decks and stale data - this package is for you.
Jira Product Discovery Jumpstart Package
This package is designed to jumpstart your understanding of Jira Product Discovery and set you up for success. Our Atlassian experts have curated this package based on extensive experience implementing best-in-class Jira solutions for clients of all types.
The outcomes are based on best practice, and the deployment is faster than traditional implementations meaning you can access the value of Product Discovery fast.
Cloud migration packages
Cloud Assessment Package
Get it right the first time with our best practice approach.
Includes:
✓ Migration workshop
✓ System review and analysis
✓ "What's new in Cloud" info session
✓ Migration report - includes app assessment, security considerations, decisions and actions required, with effort estimates to perform a successful production migration.
Suitable for:
✓ Anyone who hasn't performed a migration before, or doesn't have capacity
✓ Jira & Confluence instances
✓ Standard app implementations
✓ Limited customisation
DIY Migration Support Pack
Don't go it alone! Have the right guidance with access to our Atlassian experts
Includes:
✓ Flexible 20-hour packs
✓ Access to GLiNTECH's Cloud Migration Managers (CMM)
✓ Best-in-class advice on how to sequence your migrations tasks and avoid known pitfalls
✓ Access to hands-on experts for outsourcing of certain tasks
Suitable for:
✓ Those with in-house migration capabilities
✓ Teams with mature Atlassian administration skills
✓ Simple instances with few or no apps
Note that the Cloud Assessment Report is a pre-requisite to accessing these packs; it defines the risks, decisions and migration approach which are required.