GLiNTECH becomes ITSM Specialized Partner

GLiNTECH recently achieved Atlassian ITSM (Information Technology Service Management) Specialization; a significant milestone that highlights GLiNTECH's expertise and proficiency in helping customers improve their service management capabilities. With the increasing demand for ITSM solutions, GLiNTECH is well-equipped to offer the necessary support and advice to customers, enabling them to attain their ITSM objectives and foster business success.

“Atlassian would like to recognize GLiNTECH for their specialized delivery practice, as they have proven success implementing service management principles based on ITIL methodology for improved satisfaction and cost-efficiencies,” said Ko Mistry, Atlassian’s Head of Global Channel.

As ITSM Specialists, GLiNTECH can help customers:

• Start their JSM journey in just 2 weeks with GLiNTECH's JSM Jumpstart Package
• Accelerate their incident management process implementation with GLiNTECH's Incident Management Package
• Drive JSM enhancements, including tailoring and fine-tuning IT services with our Professional Consulting service
• Help deliver change management and best-practice throughout the whole organisation with ITSM Training Courses

"We are delighted to receive this recognition from Atlassian," said Dimitri Spyridopoulos, Managing Director of GLiNTECH. "GLiNTECH has a longstanding history of spearheading ITSM transformations in collaboration with Atlassian, dating back to the initial release of Jira Service Desk. Over time, we have successfully implemented numerous ITSM solutions throughout Australia, and our focus on this area highlights our commitment to our partnership with Atlassian."