How to navigate Atlassian's 2022 Cloud licensing price increases


Atlassian recently announced price changes for some of their Cloud products, effective 18th October 2022. As this date is fast approaching, we have identified a list of questions and answers that will assist you in how you can manage the upcoming changes and our recommendations on next steps.

What is changing?

Effective 18th October 2022, Atlassian will

  • Increase the list price across all plans (Standard, Premium, Enterprise) by an average of 5% for:
    • Jira Software
    • Confluence
    • Jira Service Management
  • Increase advantage prices across Standard and Premium plans for:
    • Jira Software
    • Jira Service Management

Am I Impacted by this change?

You will be impacted if you are:

  • A current Cloud customer on Atlassian's advantaged pricing plan
  • A current Cloud customer on Atlassian's list pricing plan
  • A current on premise customer (Server or Data Center) and are planning to move to Cloud

How do I know if I'm on an advantaged pricing plan?

If you're not sure of your current price point, your GLiNTECH Account Manager can advise you of your plan and any upcoming increases.

What options do I have?

You have three options:

Option 1: Finalise any Cloud quotes with us by 14 Oct 2022 (Recommended)

If you have an active quote with us for new cloud licensing, user or plan upgrades or renewals, please have any requested quote amendments to us as soon as possible to make sure you take advantage of the current pricing.

Option 2: Purchase 24 months upfront before the price increase

To lock in the current pricing, you can request a 24 month quote for new cloud licensing and renewals.

Option 3: Purchase cloud licensing after the price increase

If you have no worries about the price increase, then you can always transact at a later date.

Is there anything else I should know to secure current pricing?

  • Ensure all changes to your cloud quotes (including technical contact details) are requested by 14 Oct 2022
  • Once you have your cloud quote, you'll need to refrain from making any changes to your cloud site until the transaction has been finalised. Any changes to your cloud site, such as activating and deactivating licenses or trials, will result in active quotes being automatically deleted. A new quote would need to be created and would be subject to the new pricing structure.

Contact our team on 1300 431 733 or email info@glintech.com for further information.

Speak to an Atlassian Expert today