Transforming Workflows Through Data: The Power of Atlassian Analytics

by GLiNTECH

What is Atlassian Analytics?

Atlassian Analytics is an advanced data visualisation and reporting tool that harnesses data from Atlassian products via the Atlassian data lake. Available at the enterprise tier within Atlassian Cloud sites, it seamlessly integrates with a variety of products, including Jira Software, Jira Service Management, Jira Work Management, Jira Product Discovery, Confluence, Operations, and Jira Align (through Enterprise Insights).

The tool offers pre-built templates for a wide range of reporting use cases while also allowing users the flexibility to create custom dashboards and charts. It also integrates with third-party tools to extend reporting capabilities beyond Atlassian, making it easier to manage and analyse data across platforms.

Who can benefit from Atlassian Analytics?

Atlassian Analytics offers meaningful benefits to a wide range of stakeholders across an organisation. Agile teams can boost efficiency by closely monitoring velocity and quickly identifying blockers that hinder progress. Team leaders are empowered to make smarter resourcing decisions, using real-time data to prioritise initiatives and optimise spending.

Executives gain a clear view of performance and impact, enabling them to evaluate return on investment (ROI) and steer strategic decisions with confidence. Administrators, meanwhile, can better manage licensing and tool adoption through actionable insights into usage patterns. By connecting these perspectives, Atlassian Analytics helps drive a more aligned, data-informed, and efficient way of working.

How does Atlassian’s Analytics support the System of Work?

Atlassian’s analytics supports the system of work by providing data-driven visibility across teams, tools, and workflows. This helps organisations optimise collaboration, decision-making, and strategic alignment. Here's a breakdown of how it supports the system of work:

1.Unified Visibility Across Teams

Atlassian Analytics integrates data from Jira Software, Jira Service Management, Confluence, Bitbucket, and other sources (like Snowflake, Excel, or third-party tools). This unified visibility allows leaders to:

Track team performance, velocity, and capacity.
Identify cross-team bottlenecks.
Align team output with business goals.

2.Informed Decision-Making

With custom dashboards and pre-built templates, users can monitor key metrics (e.g., sprint burndown, issue resolution time, service SLAs). This enables:

Faster, evidence-based decisions.
Proactive risk management.
Data-backed prioritisation of work.

3.Portfilio and Strategic Alignment

Atlassian Analytics supports high-level strategy by:

Tracking OKRs and outcomes across programs.
Giving portfolio managers real-time insights into resource allocation and value delivery.
Enabling enterprise-level forecasting and scenario planning.

4.Enabling Continuous Improvement

Through analytics, teams can identify:

What’s working and what’s not in their workflows.
Trends in customer support or software delivery.
Areas where automation or standardisation would improve efficiency.

5.Breaking Down Silos

Analytics breaks down silos by giving stakeholders (IT, business, ops, product, etc.) access to shared data. This fosters:

Transparency and trust.
Better cross-functional planning.
A holistic view of the system of work.

Is the Atlassian Enterprise Plan Right for You?

The Atlassian Enterprise Plan is ideal for organisations that need advanced scalability, security, and visibility across teams. If you're managing multiple departments, large user volumes, or require strict compliance and governance, this plan delivers centralised control, data residency, and enterprise-grade SLAs.

Unlocking powerful features like Atlassian Analytics and the Data Lake, the Atlassian Enterprise team enables deeper cross-product insights and strategic decision-making. If your teams rely heavily on Atlassian tools and need enhanced reporting, uptime guarantees, and unified management, the Enterprise plan offers clear value - especially for businesses operating at scale.

Let’s Talk: Unlock Enterprise Insights Today
Talk to our experts to assess your needs and see how Atlassian’s Enterprise Plan can support your growth, governance, and data strategy. Get in touch today.