Atlassian recently announced the acquisition of Mindville's Insight product - an asset and configuration management tool. This will be of significant interest to anyone already using Jira Service Desk to manage their internal IT requests.
ITSM/ITAM/ITOM: it doesn't matter what you call it, managing your IT systems - as well as the people that use them - is an ever growing challenge.
This masterclass takes the 5 most common business problems facing IT teams and solve them using Insight and Jira Service Desk.
Learn how to get started using Insight quickly, and understand how applying the right solutions will save you time, mitigate risks and improve your customers experience.
About the Atlassian Masterclass Series:
The Atlassian Masterclass series was inspired by our consultants all-too-often seeing Jira and Confluence being underutilised.
Users either didn't know about some great features, or the configuration was sub-par and simple tasks that could be automated away were instead being done manually, wasting everyone's time.
This series covers some of the most common questions, pain-points and concerns we encounter - and should give you some inspiration on how to get the most from your Atlassian tools.
Each 1-hour webinar is led by one of our Atlassian experts, with a focus on real-world problems and practical solutions.
We'll cover the topics shown above, as well as include time for questions.