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Facilities Management




Facilities Management

Managing the maintenance and upkeep of entire buildings and properties can be a serious logistical challenge. Tracking problems per location, prioritising fixes, and reconciling maintenance jobs with the appropriate contractor all require careful administration.

Maintaining the value of your assets - while also ensuring a safe and enjoyable working environment - is all part of the complex facility management puzzle. 

This applies to all types of property, including:

  • Estate Management - Aged care facilities, schools and education centres, commercial and retail
  • Office management
  • Workplace Health & Safety management

Why do we need it?

Facilities management is integral to the successful operation of your business . Organisations face ever-increasing pressure to reduce costs and improve performance. It incorporates some of your most valuable assets, as well impacting the safety and well-being of your workforce.

Getting it right can not only avoid serious health and safety problems, but have a noticeable effect on the bottom line.

Many companies use spreadsheets or tools that are not up to the task and are always in a reactive, firefighting mode. Using Jira to track your assets, link to the relevant support contract, identify the right trades company and preemptively action maintenance will allow you to gain far greater control over your budgets, get insight into your problem areas and ultimately be a safer, more successful operation.

Other benefits include:

  • Increased visibility and better prioritisation of work
  • Business benefits and financial returns being realised
  • Better relationships and response times with suppliers and vendors
  • Query Jira for status and always know where your maintenance request is at
  • Manage facilities across different office locations and business units
  • Assign and update responsibility for particular facilities and their approvals under different scenarios
  • Build custom workflows for your organisation.


What does this solution include?

We use Jira and the Insight Asset Management app to manage the facilities, contracts, vendors, employees and relationships within the entire organisational structure. This package includes:

  • An Insight Schema with objects such as facilities, contracts, vendors, employees, managers, business units, office locations
  • Standard workflows with conditions, validators, post functions built in to help manage the status your facilities
  • A set of Insight Custom Fields for use with your Service Catalogue/Service Desk
  • A set of reports and dashboards to provide visibility and manage service levels
  • Integration with Confluence
  • Training - for administrators and owners


How can GLiNTECH help? 

We have years of experience helping organisations leverage Atlassian products for use in asset tracking and management.

Using Jira's flexible issue types and workflow engine alongside the Insight Asset Management app, we customise the solution to your specific needs.

We've learned from experience and created optimal workflows and configurations, ready for rapid deployment.

We'll also train your team to make sure you get the most from your new solution.







Ready to get started?

Get in touch for more information.