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Bryan teaches Advanced Jira Service Desk


When JSD was released, it was a game-changer in helping IT and support teams to manage their work. Since then, it's grown to be a really powerful application, used by all parts of the business.

Join Bryan Musgrave and learn how to evolve your service desk and optimise its use:

  • Check out some great automations you can apply to save your users time
  • See how approvals can be based on your management structure
  • Learn how to streamline ticket workflow and reduce the time to resolution
  • Along with plenty of tips, best practice advice and answers to your questions.

About the Atlassian Masterclass Series:

The Atlassian Masterclass series was inspired by our consultants all-too-often seeing Jira and Confluence being underutilised.

Users either didn't know about some of the great features, or the configuration was sub-par and simple tasks that could be automated away were instead being done manually, wasting everyone's time.

This series covers some of the most common questions, pain-points and concerns we encounter - and should give you some inspiration on how to get the most from your Atlassian tools.

Each 1-hour webinar is led by one of our Atlassian experts, with a focus on real-world problems and practical solutions.

We'll cover the topics shown above, as well as include time for questions.



Register to watch the full recording along with useful resources



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