MIGRATION AT A GLANCE
A proven path from ServiceNow to JSM
Migrating from ServiceNow to Jira Service Management is more than moving data from one platform to another. It is an opportunity to simplify and optimise your service management processes, reduce unnecessary complexity, and build a modern, cost-effective platform your teams can manage and evolve.
GLiNTECH brings specialist ServiceNow to JSM migration expertise, supported by experience from more than 40 migration engagements delivered across GLiNTECH and Valiantys worldwide.
Our proven, phased ServiceNow to JSM migration playbook, supported by proprietary in-house tooling and expert enablement, helps assess your ServiceNow environment, reduce migration risk and guide every stage of the journey, from discovery and design through to migration, adoption and optimisation.
The result is more than a successful migration. It is a service management platform designed to empower your people, improve employee and customer experiences, and deliver measurable business value, all with data, automation and AI at the core.
Simplify service management and unlock more value
Moving from ServiceNow to JSM is an opportunity to simplify service management, reduce complexity and cost, and give teams greater control. With a flexible, modern platform built around automation, data and AI, JSM helps organisations deliver better experiences and more value, without the overhead.
CUSTOMER STORY
Enterprise service management at scale
An Australian multinational construction and real estate company moved from ServiceNow to JSM to reduce costs, improve flexibility and support a more scalable service-management model.
GLiNTECH delivered a phased migration across IT, HR, risk, marketing and treasury teams, including integrations, automation, training and post-go-live support.
The customer now has a scalable platform that supports enterprise-wide service management and future digital transformation.
WHY GLiNTECH - A VALIANTYS COMPANY
Why Choose GLiNTECH for your move to JSM?
Backed by 40+ ServiceNow-to-JSM migrations worldwide.
Proprietary migration tooling
Proven, phased migration playbook and enablement expertise
Unmatched Atlassian and JSM expertise
OUR FRAMEWORK
A proven migration playbook
Backed by worldwide JSM experience, our structured path guides you and your organisation from discovery to adoption while reducing risk.
FAQs
Is a ServiceNow-to-JSM migration a lift-and-shift?
How long does a migration take?
How much does this cost?
Can GLiNTECH help us migrate before our ServiceNow renewal?
Do we need to migrate all our historical data?
Can GLiNTECH rebuild our ServiceNow integrations?
Does GLiNTECH support change management and training?
Will our team be able to manage JSM after go-live?
Can ServiceNow and JSM operate in parallel?
Ready to move from ServiceNow to JSM?
Talk to our migration specialists about your current environment, business priorities and timeline. We’ll help you explore your migration options, understand the associated costs, and define a practical, low-risk path to JSM.
Talk to our migration team