Roadmap to JSM Success Event Content

Roadmap to JSM Success Event Content
The Speakers
Robin Scanlon - Director, Professional Services at GLiNTECHRobin Scanlon - Director, Professional Services at GLiNTECHMark Edwards - Principal, Partner Technical Architect at AtlassianMark Edwards - Principal, Partner Technical Architect at AtlassianChris Gardiner - Technology Infrastructure Architect at Tennis AustraliaChris Gardiner - Technology Infrastructure Architect at Tennis Australia

At our recent event we joined with Atlassian for a pragmatic look at lean ITSM, including industry trends and what you should be doing to stay relevant at your organisation.

Topics included:

  • Why you can't ignore lean ITSM: GLiNTECH shares industry trends, tips & easy-wins
  • The Atlassian ITSM vision: the success of Jira Service Management, and a 'what's next?' peek into the future
  • IT demands at the Australian Open: learn how Tennis Australia streamlined their IT operations with Jira Service Management

Forward thinking IT teams are switching to leaner, more agile approaches that value ease-of-use, collaboration, and knowledge sharing over complex, inflexible workflows. Savvy users are demanding more from their IT teams, with faster results and self-service top of mind.

ITSM Packages

Announced at the event were two new and exciting packages to get you on the road to JSM Success.

JSM Jumpstart Package

Incident Management Package

Want to learn more?

We have training to suit all needs and budgets. Our training is delivered in one of three ways: Public Schedule, Private Team or Enterprise.

GLiNTECH Managing Jira Service Projects

GLiNTECH Service Request Management Essentials

GLiNTECH Incident Management Essentials

GLiNTECH Insight Essentials

Advanced Asset Management in JSM

VIEW ALL OUR JIRA COURSES

GLiNTECH trainers are all Atlassian Certified Professionals and Authorised Instructors for Atlassian University

GLiNTECH is an Atlassian partner for:

We are a full service Atlassian partner, offering licensing, implementation, training, support, migration services, consulting and managed services.