How Atlassian Intelligence (AI) will transform your Service Desks

How Atlassian Intelligence (AI) will transform your Service Desks
The Speakers
Robin Scanlon - Director, Professional Services at GLiNTECHRobin Scanlon - Director, Professional Services at GLiNTECHJehan Gonsalkorale Senior product manager Jira Service Management,  AtlassianJehan Gonsalkorale Senior product manager Jira Service Management,  Atlassian

Jira Service Management is unrecognisable to the service desks of 18 months ago!

Atlassian's continued investment and focus on ending ‘Bad Service Management' - along with the introduction of Atlassian Intelligence - has revolutionised the capabilities of JSM.

At this recent event, GLiNTECH and Atlassian hosted a masterclass on how to enhance your Service Management tooling to provide an elevated experience to your users and give time back to your service teams.

5 key things attendees gained from attending this breakfast event:

  • Atlassian Intelligence - How AI can elevate your service operations
  • What is a Service Management Office (SMO) - and why you might need one
  • 6-stages of successful implementation - the guide to mature your service desk
  • What's new and coming - a sneak peak at the product roadmap
  • Tips and takeaways - inspiration to get started immediately

ITSM Packages

Announced at the event were two new and exciting packages to get you on the road to JSM Success.

ITSM Accelerator Package

Want to learn more?

We have training to suit all needs and budgets. Our training is delivered in one of three ways: Public Schedule, Private Team or Enterprise.

GLiNTECH Managing Jira Service Projects

GLiNTECH Service Request Management Essentials

GLiNTECH Asset Management Essentials

GLiNTECH Insight Essentials

Advanced Asset Management in JSM

GLiNTECH trainers are all Atlassian Certified Professionals and Authorised Instructors for Atlassian University

GLiNTECH is an Atlassian partner for:

We are a full service Atlassian partner, offering licensing, implementation, training, support, migration services, consulting and managed services.